Privacy Policy

1. Overview

We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and the rights you have in relation to your information.

2. Information We Collect

We collect information to operate, improve, and secure our services:

• Account Information: name, email address, password (hashed), and profile preferences.
• Usage & Logs: script generation metadata (e.g., parameters and status), timestamps, and activity within the app.
• Billing & Payments: plan and payment details where applicable (e.g., amounts, method, status).
• Support Communications: messages, feedback, and associated metadata.
• Optional Keys: API keys you provide (e.g., Google) are stored encrypted and used solely to generate your content.

3. How We Use Information

• Provide, maintain, and improve our script generation and related features.
• Authenticate users, prevent fraud, enforce Terms, and ensure account security.
• Manage subscriptions, credits, and service notifications.
• Respond to support requests and communicate product updates.
• Analyze aggregated usage to improve performance and reliability.

4. Legal Bases (where applicable)

• Contract: to deliver the services you request.
• Legitimate Interests: to secure and improve the service.
• Consent: when you explicitly provide optional information (e.g., API keys).
• Legal Obligations: to comply with applicable laws.

5. Sharing & Disclosure

We do not sell your personal information. We may share limited data:

• Service Providers: vendors that support hosting, email, storage, or analytics, bound by confidentiality.
• Legal Compliance: when required by law, regulation, or legal process.
• Business Transfers: in connection with a merger, acquisition, or asset sale, with notice where practicable.

6. Cookies & Tracking

We use essential cookies for authentication, sessions, and security. You can manage cookies via your browser settings; disabling essential cookies may limit functionality.

7. Data Retention

We retain information only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

8. Security

We apply industry-standard measures to safeguard information. Sensitive fields such as API keys are encrypted at rest. No method of transmission or storage is 100% secure; we continuously improve our protections.

9. Your Rights

• Access, update, or delete your account information.
• Object to or restrict certain processing where applicable.
• Portability of data where feasible.
• Withdraw consent at any time for data processed based on consent.

To exercise rights, contact info@scriptitnow.com. We may verify identity before fulfilling requests.

10. International Transfers

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

11. Children’s Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

Questions about this policy? Email info@scriptitnow.com.